Dropped my MacBook Air off at the workshop of Ross-IT and they spent a week conducting tests to identify a problem I’d been experiencing for a couple of months. In the end their thoroughness (including a good deal of housekeeping!) got the MacBook running sweetly again and made me a very happy man!

Highly recommend this service! Ross and the team were absolutely fantastic and provided a seamless and quick service when my laptop wasn't working. Being self-employed with my laptop as my only tool, I couldn't have been more grateful for such a brilliant, thorough and friendly service. Could not recommend highly enough. Thank you!

Took my new laptop to the Ross IT team when it developed a fault. They spent a few days trying to recover it, but to no avail due to a hardware issue. They were super clear, very open, and as they couldn't make any progress didn't charge me. I returned the old laptop and came back to Ross IT later on and purchased from them a really excellent refurbished unit which is working flawlessly. Highly recommended. Thanks guys.

Exceptionally professional service. Great communication, very quick turn around of the repair and lovely guy too. Will be using again.

Cleaned my boyfriends PS5 very quickly for an extremely good price Great customer service, friendly kind people They have an express option, where you can pay extra to jump the queue, but sometimes this won't be needed because if you drop it off early morning, there's a high chance they will fix it on the same day before they close late afternoon If you have any console, laptop, PC or Mac issues, use Ross IT!

Ross-IT worked on my laptop and I am very happy. They are professional and didn’t take very long to get my laptop back to me, plus they cleaned my screen, which I thought was hopeless since I couldn’t seem to get it clean. What a very pleasant surprise! Thanks Ross-IT! Highly recommended.

Superb experience! Had a long running WiFi issue on my MacBook Air and no one else around could identify the problem w it. Ross IT identified the issue correctly and fixed it a reasonable price. The service was prompt and efficient. Thank you so much!

Just an amazing experience! I don't have enough good things to say about Ross-IT other than I am confident they can fix ANY computer issue at a more than reasonable price. Will highly recommend them to anyone who asks about a good place to take their computer.

Super reliable and knowledgeable. Really honest about timescales and great price. Wouldn’t hesitate to recommend for website builds or equipment.

I recently had my laptop repaired by the skilled technicians at Ross-IT and I couldn't be happier with the service I received. They were professional, knowledgeable, and took the time to explain the issue to me in a way that I could understand. The repair was completed quickly and my laptop is now running as good as new. I highly recommend Ross-IT to anyone in need of laptop repairs. Thank you for the excellent service!

Used Ross to fix my Macbook Pro as was constantly having problems with it - it's now completely fixed and runs just as smoothly. Highly recommend.

Thank you so much Ross IT, they have fixed 2 all in ones and 2 laptops for us, including hard drive removal etc. Excellent service, excellent communication, will definitely use again and again.

Had a nightmare when my partner spilled water over a laptop containing work files in the week before Christmas. Spoke to the team and within 24 hours had the files removed and saved. The laptop couln't be saved, but the team set us up with a new device, with the files already uploaded, for an incredible price, all within a day. Incredible service from a small buissness, highly reccomend them if you're in need

Awesome service. They did the job as well as it could possibly be done. My Laptop looks brand-new. They also went above and beyond to save data from my USB which I thought was unsalvageable.

An amazing experiencing from the phone call to collecting the computer. Ross was open and honest from the start with no hard sell. I took my PC in the morning, good communication throughout the day and picked it up clear and fast in the afternoon.

Fantastic service. Ross was able to sort out 2 laptops with issues really quickly and give me options tailor made to meet my needs at a reasonable price. There was no hard sell and it’s clear that Ross is all about resolving customer issues and customer satisfaction comes across strongly as a priority for him. Will definitely be using Ross IT for all my IT needs going forwards. Thank you Ross.

I have just collected my MacBook from Ross and the team today and have been completely blown away by their service and resolution to my problem. The issue was described as 1 in a million and they didn't stop trying different things until they cracked it! Instead of a write off I have my beloved laptop back 🙂 Thanks I will be spreading the word!!

Ross upgraded my tower PC. The service was excellent throughout: the advice as to the specification of the system, the speedy installation, and the aftercare sorting out a few of my software issues.

Ross is a genius, had no idea what caused the lap top to do what it did, searched on line and found the reviews and thought this is the guy who could fix it, gave him a call, dropped it off and now have it back working, well in fact working even better like it was a new one. I am not a whizz kid only knowing the basics but Ross sorted it all out after just one phone call when I thought where has everything moved to? this he did before my very eyes. Nothing is too much trouble for this IT professional Would certainly recommend. Try for yourself and see!

Took 2 laptops to Ross-IT and done an amazing job at reasonable prices. Very quick and efficient. Great communication too. 5*

Ross is a fantastic guy, very helpful in replacing my MacBook Pro keyboard after a liquid spill that really should have deemed it irretrievable. He also sourced and upgraded by drives to an SSD, which made the world of difference to the performance. He’s managed to get me an extra 3 years out of my MacBook Pro 2011 and I wouldn’t hesitate to recommend friends and family to him - extremely reliable, swift in his service and competitive on price too. I’ll certainly be going back to Ross for all my PC repairs, on this machine and beyond.

Went to Ross-IT with an ASUS ROG gaming laptop that was having issues turning on. The problem was fixed in a matter of days and the laptop is now faster then ever! Everything was done at an amazing price + Great communication and reassurance. Couldn't be happier and I highly recommend Ross!

I had 2 old PlayStation 4 consoles (one the original model and the other a Pro model) and they were in desperate need of a deep clean and reapplication of new thermal paste to both. I contacted Ross IT on the off-chance that they would give it a go (considering they are primarily a computer repair service) and they said they would certainly have a look at them. The turn-around from drop off to getting a call to say both were done was exceptional; call back later on the same day and I picked them up the day after dropping them off. The consoles had been running at temperatures over 75 degrees C and now are running at a much reduced 60 degrees C! Fantastic service - superb pricing and I now have two very happy kids and a company that will be my first port of call with any I.T issues. Thank you!

Ross replaced the battery on my MacBook. It should be straightforward.....but it wasn't. The new battery wasn't recognised when it was fitted. Ross identified the problem and got a replacement battery delivered. He kept me updated and worked quickly. Recommended!

Couldn’t have asked for better service. I had no idea what was wrong with my laptop, black screen and wouldn’t boot up any further than that. Within 24 hours I had my laptop fixed and cleaned at a good price. What more could you ask for? Highly recommend and I will be using again in the future.

Absolutely brilliant service, my son wanted extra ram in his laptop for Christmas, I contacted Ross-IT on a Sunday morning and dropped the laptop off and received it back an hour later all done! I was very happy with the service. I highly recommend Ross-IT

Absolutely brilliant service, my son wanted extra ram in his laptop for Christmas, I contacted Ross-IT on a Sunday morning and dropped the laptop off and received it back an hour later all done! I was very happy with the service. I highly recommend Ross-IT

Absolutely brilliant service, my son wanted extra ram in his laptop for Christmas, I contacted Ross-IT on a Sunday morning and dropped the laptop off and received it back an hour later all done! I was very happy with the service. I highly recommend Ross-IT

Ross was nothing short of fantastic. I need a Macbook screen replaced and he took care of everything from start to finish. Ross was professional and trustworthy through the whole process. His communication was superb and kept me informed from first consultation to returning my Macbook as good as new. A brilliant service.

What a fantastic professional service from Ross-IT ,My lap top had completely stopped working with message saying no hard drive found! I was worried about my photos and files but on contacting Ross-IT I was reassured about replacing it with a new laptop and the transferring of as much data as possible from old lap top as this was over 8 years old. I am absolutely thrilled with the new laptop it's so much faster ,sleeker ,lighter and easy to use than my old one. The service is second to none ,friendly ,prompt, reassuring and I would thoughourly recommend Ross-IT to all my friends and family. Thank you Ross

Excellent service, good communications and a decent knowledge of Mac computers. Very efficient and great turnaround as well as good value for money. Ross was very approachable and offered good advice. Thank you and I will most definitely be using your services again.

My SDD was close to failure and Ross did a quick test to discover this. Replaced it with a better quality part and returned the PC like new (cleaned, moved all my files across, full package). Friendly professional. Recommend.

I first came across ROSS IT when I was frantically searching Google for someone local to fix my cracked screen on my work HP Laptop - out of 3 local companies, Ross was the most helpful and efficient to respond. Thankfully he turned it around super -speedy as the office came to a halt without it! Since, Ross has installed our new office set up and I couldn't recommend him highly enough. Great, friendly and professional service all round! Thank you Ross!

Ross saved me from a possible divorce, lol. Seriously, he was a rockstar and managed to not only fix my old iMac (making it faster than ever) but also more importantly he rescued data from its old dying internal disk (both me and my wife was very sad and upset if the data was forever lost - I blame myself on that as I should have backed-up it long ago). My whole experience dealing with him was overall positive 👍 he was friendly, knowledgeable, patient and provided top-notch service in affordable prices! Now we know who to contact if we need other computer fixings…I surely hope it doesn’t happen again in the near future, lol. Ross, you went above and beyond! A++, cheers mate.

After being let down by a few computer repairs in Colchester for having a touch screen laptop, Ross IT was a miracle find! Due to me bringing it just before a bank holiday I was expecting to hear back a week or so later, but Ross got back to me in just a few days despite having numerous other jobs. My laptop screen was badly cracked so I was unable to see the majority of the screen, it is now all fixed (photo) with a brand new screen and is so far working an absolute treat. If you need anything fixing with your laptops I would definitely recommend Ross!

iMac back up and running perfectly thanks to Ross! Great service!